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April 08, 2015

1095-A Tax forms: Frequently Asked Questions

With the April 15 tax filing deadline rapidly approaching, Americans are gathering their financial information and tax forms. For many health insurance marketplace consumers, this includes a new form they have received this year called the 1095-A, also known as the Health Insurance Marketplace Statement.

April 02, 2015

My Huffington Post Article on the 2017 State Innovation Waivers

I recently wrote an article titled “The Time is Now: Why States Need to Start Thinking About 2017 State Innovation Waivers” for the Huffington Post.

March 16, 2015

MAXIMUS to Acquire Federal Technology Provider Acentia

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This past Monday, MAXIMUS announced the signing of a definitive agreement to acquire Acentia, a provider of technology and management solutions to U.S. federal government civilian and health agencies. Acentia provides systems modernization, software development, program management, and other information technology services and solutions.

March 09, 2015

MAXIMUS Federal Vice President Anna Sever Discusses the Future of Health Care Payment Reform

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Anna Sever, Vice President of Business Development for MAXIMUS Federal Services, offers her take on health care payment reform in a recent issue of Healthcare Reform Magazine. In the article, “Payment Reform: How Consensus Can Create Quality Care,” Ms. Sever discusses the urgent need for reform, the evolution of the payer landscape, and why contractors and their federal counterparts must work together to condense payer quality standards and prepare for a major shift toward quality of care and improved customer service.

March 02, 2015

CMS’ Duals Clarifications Enable State Innovation

Improving care at a manageable cost for people who are dually-eligible for Medicare and Medicaid is the heart of the latest demonstration initiatives from the Centers for Medicare and Medicaid Services (CMS). This demonstration is titled “Enrollment and Retention Flexibilities to Better Serve Medicare-Eligible Medicaid Enrollees”. Specifically, CMS expands the demonstration to include a broad range of dually-eligible Medicare/Medicaid recipients under existing authorities, not just the fully-eligible populations comprising the current 13 state demonstrations.

February 26, 2015

Plain Talk in Complex Times: A Sneak Preview of our Fifth Health Literacy Conference

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The MAXIMUS Center for Health Literacy will hold its fifth communication conference, Plain Talk in Complex Times, on March 12–13, 2015 at the Renaissance Arlington Capital View Hotel in Arlington, VA. Plain Talk brings together a unique audience of communication experts to share best practices and new ideas for engaging consumers.

February 12, 2015

MAXIMUS Executives Honored for Government Contributions

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Congratulations are in order for two MAXIMUS executives who recently received government awards.  Richard Montoni, Chief Executive Officer of MAXIMUS, and Thomas Romeo, President of MAXIMUS Federal Services, have been honored for their contributions as two of the best and brightest leaders in the government contracting sphere.

February 05, 2015

Leveraging Past Successes to Achieve the Outcomes of Immigration Reform

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In his most recent State of the Union address, President Obama reiterated his focus on reshaping how our country handles immigration. One of the first steps taken by the President was in November when he announced an executive action to provide deportation relief for nearly 4.4 million undocumented immigrants.

February 03, 2015

Live Event & Webcast on February 6th: Opportunities for State Innovation in Health Insurance Programs

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The Affordable Care Act (ACA) includes a special provision for states to take new approaches to their health insurance programs: Section 1332. Commonly referred to as the 2017 State Innovation Waiver, Section 1332 gives states greater flexibility on how they can provide health insurance coverage to their citizens and support new initiatives for how they manage their Medicaid programs.

January 23, 2015

Preparing for IRS Form 1095-A, The Health Insurance Marketplace Statement

Here’s a piece that MAXIMUS President Bruce Caswell wrote for the Huffington Post on the new IRS Form 1095-A that many people will receive this month.

December 04, 2014

Components of a Successful Health Insurance Exchange Call Center

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This post was originally written by Eric Rubin for Healthcare Business Today, discussing important components for a successful health insurance exchange call center. To view the entire post, click here.

November 25, 2014

Tom Romeo, MAXIMUS President of Federal Services, Named FedScoop 50 Industry Leader

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Congratulations to Tom Romeo for winning a FedScoop 50 award in the Industry Leadership Category. The awards recognize the achievements of 50 of the Federal Information Technology community’s best and brightest leaders. Winners were determined by public vote and were announced on November 20.

November 13, 2014

Eric Rubin Discusses Preparations in the Exchange Contact Centers for the Second Open Enrollment Period with the Washington Post

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Eric Rubin, President of Health Operations, spoke with Washington Post reporter Amrita Jayakumar about lessons learned from the first enrollment period of the Affordable Care Act, and how we are preparing for the upcoming one.

October 27, 2014

“Trust Equity” Leads to $8 Million Catch by MAXIMUS

MAXIMUS strives to earn the role of trusted advisor for the programs we serve. In the child support community, MAXIMUS has unofficially compiled and reported performance data for all state child support programs since 1999. The MAXIMUS data compilations and projections have given states early indications of how the federal Office of Child Support Enforcement (OCSE) will rank each state’s performance when it publishes its official results.

October 07, 2014

Public-Private Partnership with New York Department of Health Leads to Recognition for Outstanding Customer Service

MAXIMUS and the New York State Department of Health (DOH) have worked together for more than 15 years, providing a range of contact center services for the state’s Medicaid and health insurance programs. These include New York’s Medicaid managed care program, many of the governor’s Medicaid reform initiatives, and the centralized statewide Enrollment Center where eligible individuals can renew their public health insurance.

September 18, 2014

MAXIMUS Chief of Human Capital Mark Andrekovich Named Top Human Resources Executive

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Congratulations to Mark Andrekovich for being named on ExecRank’s Top Human Resources Executives for 2014 list. The award measures experience, business results, significant professional achievements and peer recommendations, among others, and ranks the top 200 executives.

Mark has served as our Chief of Human Capital since September of 2005. He has more than 20 years of comprehensive human resources experience with multi-national companies and also serves as the President of the MAXIMUS Tax Credit and Employer Services Division.

September 05, 2014

Customer Contact Centers are Critical for Second Open Enrollment

This post was originally written by Ilene Baylinson for Healthcare Reform Magazine, discussing the challenges the second open enrollment period will bring. To view the entire post, click here.

August 12, 2014

Tom Romeo Discusses How Outcomes Affect Program Success

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Tom Romeo, President of MAXIMUS Federal Services, highlights the importance of outcomes-based contracting and contract management in Viewpoints, an American City & Country blog. In his article, Mr. Romeo discusses how a focus on outcomes brings program success to government and industry. You can read the full article here.

August 11, 2014

Enhancing the Citizen Journey: A Shift in Focus to Citizen Services

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The government’s imperative to improve the consumer experience, and the opportunity it holds for industry.

Websites, 24/7 customer support, mobile applications and other tools have opened communication between government and citizens like never before. Citizens demand customer service for everything they do – the government is no exception – and they want many options to access it. However, with each new advance in delivering customer service, the complexity of the processes and consumer technology increases for how it’s delivered.

July 02, 2014

Outcomes-based Contracting Article Featured in June Issue of Contract Management

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Tom Romeo, President of MAXIMUS Federal Services, shares his expertise on outcomes-based contracting in the June issue of Contract Management. In his article, Mr. Romeo delves into the advantages of using an outcomes-based approach to government contracting rather than more traditional methods, in order to better meet the mission goals of U.S. public agencies.

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