Program Management

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Managing programs to maximize efficiency, effectiveness and flexibility to adapt to changing priorities

Program Management

MAXIMUS takes an integrated approach to program management, skillfully combining people, processes and technology to create meticulously organized, highly performing operations.

Our methodology is grounded in best practices and industry standards, including the use of techniques and workflows developed by the Project Management Institute (PMI®). For more than 40 years, MAXIMUS has partnered with government agencies to implement critical health and human services programs to better serve individuals and families. Our in-depth experience implementing and operating programs ranges in size and scope, and encompasses all levels of complexity.

Benefits of the MAXIMUS Approach

Our unparalleled experience, combined with adherence to PMI’s Project Management Body of Knowledge (PMBOK®), sets MAXIMUS apart from the competition. By utilizing PMBOK guidelines in tandem with our extensive expertise, we are able to manage our clients’ programs efficiently and effectively, in a manner that is both flexible and responsive to changing requirements. The MAXIMUS approach enables us to offer:

  • An on-site implementation/transition team tightly linked to corporate resources to provide project visibility and ensure flexible resource allocation
  • Properly sized timelines and task durations to allow for adequate development, sign-off, execution testing, conversion, and deployment of required applications and systems
  • Built-in risk management planning to identify and plan for potential challenges
  • A philosophy of transparency throughout implementation and going operations
  • Clearly written scope and timeline to ensure that both parties manage to the same expectations
  • Defined processes for ongoing monitoring to support continuous quality improvement

Keys to Managing a Successful Program

  • Time management, including a fully developed work plan and strict milestone management
  • Communications, encompassing the establishment of contact methods, communications protocols and team meeting schedules
  • Risk and issue management, assessing all risks by identifying, classifying, prioritizing, tracking, and mitigating risks before they evolve into issues
  • Quality management, including obtaining International Organization for Standardization (ISO) 9001:2008 registration for applicable programs