Laura Rosenak

Senior Vice President, U.S. Human Services

Laura Rosenak oversees multiple company divisions, including the company’s unemployment insurance portfolio, benefits and eligibility advocacy work for children and adults, and ancillary programs like LifeLine, providing wired and wireless telephony services to qualifying individuals. This team of more than 3,400 individuals is instrumental in assisting the government in providing critical services to help achieve self-sufficiency. Historically, Laura provided executive oversight for the child support division within Maximus U.S. Services.

Prior to joining Maximus, Laura served as an executive senior vice president for Bank of America, North America, leading the Strategic Solutions organization.

Laura has received the Lifetime Achievement Award from the Western Intergovernmental Child Support Engagement Council. She is also a certified Project Management Professional (PMP) and maintains her Continuing Legal Education (CLE). Laura holds a Bachelor of Arts in pre-law and political science, with a minor in sociology.

Get to know our leaders

What do you love most about your work?

I love the opportunity to really make a difference in the lives of those we serve. Our corporate mission is truly meaningful, and to have the opportunity to positively impact those we serve is a gift.

What separates excellent programs from average ones?

Deliver more than a contract requires and perform at the best level possible to support both clients and customers to achieve the objective. Performance is key - delivering on our commitments and going the extra mile is how we operate.

What is your approach to leadership and mentoring?

I empower those who work with me, ensuring we promote an inclusive environment where teammates have the opportunity to try new ideas and approaches so that we continue to achieve and grow together. Fostering a transparent environment where we share knowledge, share experiences, and work together to identify solutions is key to our ability to evolve so that we can deliver the most efficient solutions on behalf of those we are entrusted to serve.

Laura Rosenak's Insights

Article | Aug 1, 2020

August is National Child Support Awareness Month

For nearly three decades, Maximus has worked closely with state and local governments and court systems nationwide to help improve child support programs. We take a holistic, pragmatic approach to this work – applying the right people, processes, and technology in concert to maximize program impact and get children the support they need to thrive.

Image of National Child Support Awareness Month banner.

Article | Feb 18, 2020

Cracking the Code: Maximizing Funding for Your State’s IV-D Program Using the Federal Funding Formula

Our child support and legal experts have put their heads together to decode the federal funding formula. The results we’ve uncovered can help you evaluate your state’s performance and pinpoint areas for improvement – ultimately enabling you to maximize funding for your state’s IV-D program.

Image of a business professional looking a data on a chart.

Article | Aug 1, 2019

Acknowledging the Importance of Child Support Programs to the Wellbeing of Children and Families

Since 1992, we’ve partnered with state and local agencies to operate programs across the spectrum of child support – from undertaking comprehensive operations management to delivering targeted services like paternity acknowledgement and new hire reporting. Our dedicated teams work with parents, employers, the courts and a wide range of community partners to help parents achieve self-sufficiency and the ability to provide for their children.

Image of children smiling together outside.

Article | Mar 22, 2019

Public-Private Partnerships: Compelling Benefits for Government Agencies to Consider

The federal funding incentive structure for IV-D programs is dependent upon meeting federal performance goals in five key program areas