Friday Five: Government agencies try new approaches to automation and reporting

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June 08, 2018

In this week’s Friday Five, MAXIMUS is reading about the automation of government services, the new CMS scorecard tool, improper Medicaid and Medicare payments, and the nation’s first state to implement work requirements.

1. NASA paves the way for RPA

NASA has implemented multiple pilot projects using robotic process automation (RPA), a technology that automates computer processes. According to this article in GCN, RPA is being used to streamline elements of the financial, human resources, and procurement divisions. Users hope the automation will help reduce costs and improve efficiency.

2. Study: More patients are insured, use health care when states expand Medicaid

A recent study found that more patients have health insurance coverage and receive care in states that have expanded Medicaid. WFYI reports on this and other studies that show the increased access to preventative care provided by Medicaid helps individuals better manage chronic conditions.

3. CMS announces new Medicaid transparency tool

Healthcare Dive reports that the Centers for Medicare & Medicaid Services has released a publicly accessible scorecard that measures and compares voluntarily reported state Medicaid and CHIP statistics. The administration hopes that this will help improve transparency, but some groups are concerned about the quality and want improvements made.

4. HHS made nearly $90B in improper payments to Medicaid, Medicare

A new GAO report found that the U.S. Department of Health and Human Services made billions in improper payments to Medicaid and Medicare in 2017. This article from Health Payer Intelligence outlines the recommendations the GAO made to address the issue moving forward.

5. Arkansas pulls the trigger on nation’s first-ever Medicaid work requirement

According to Talking Points Memo, Arkansas has become the first state to implement a Medicaid work requirement. Arkansas is the third state to receive approval for work requirements, but the first to put them into effect. Non-disabled adults will be required to prove they have worked 80 hours or more each month to retain benefits.


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