Creating Better, Customer-Endorsed Solutions Through Customer Centered Design
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Customer Centered Design, or CCD, is a new design methodology that helps put your customer at the center of your solution. The approach makes certain you take time to understand the needs of your stakeholders and build solutions they tell you are needed. MAXIMUS Vice President of Workforce Services Rachel Zietlow explains how CCD works and why it is a fresh and effective approach to deliver better, customer-endorsed solutions.