Archive » February 2018

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February 23, 2018

Friday Five – February 23, 2018

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In this week’s Friday Five, MAXIMUS is reading about HHS Secretary Alex Azar’s thoughts on experimentation with health care systems, state innovations in Medicaid, President Trump’s proposed rule for health insurance and the effects of Medicaid work requirements.

February 16, 2018

Friday Five – February 16, 2018

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In this week’s Friday Five, MAXIMUS is reading about how the Trump Administration’s 2019 budget proposal could impact health care, the new CMS scorecard for reporting Medicaid data, potential time limits for Medicaid recipients, and possible work requirements in Virginia.

February 09, 2018

Friday Five – February 9, 2018

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In this week’s Friday Five, MAXIMUS is reading about funding for health initiatives and the opioid crisis, the potential for Medicaid lifetime coverage limits, another state approved for Medicaid work requirements, and Affordable Care Act enrollment numbers.

February 08, 2018

Technology is Improving the Customer Experience, But a Human Touch Still Matters in Government

Digital innovations have brought a renewed focus on improving the customer experience across the federal government. Leaders at agencies like the General Services Administration, Veterans Affairs, Federal Student Aid and the Social Security Administration have dedicated new resources to improving the customer or citizen journey® by launching online engagement channels that include mobile apps, web chat and redesigned websites that feature multichannel integration and artificial intelligence technologies to help citizens access information and resolve issues more quickly.

February 02, 2018

Friday Five – February 2, 2018

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In this week’s Friday Five, MAXIMUS is reading about funding for community health centers, a new business venture that may disrupt the health industry, what most people spend their tax refunds on, a lawsuit challenging Medicaid work requirements, and lessons learned from Medicaid Advantage.