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Health Insurance BC

Helping deliver quality health administration services to the Province of British Columbia

Health Administration Services Canada

MAXIMUS Canada operates one of the largest outsourced health care enrollment and claims processing projects in Canada. On behalf of British Columbia’s Ministry of Health (MOH), we administer the province’s medical and drug insurance plans under the Health Insurance BC program.

We provide program enrollment and registration services, account management, claims processing and payment, and information for over 4.5 million residents and over 13,000 health care providers. Our commitment in the delivery of health care services means that annually we:

  • Handle over one million phone calls
  • Process over 100 million provider claims
  • Process over one million documents
  • Image over 750,000 documents
  • Process over 55 million prescriptions

We’ve partnered with MOH to achieve the highest levels of program delivery to British Columbia's residents. With innovative business process and systems expertise, we've achieved efficiencies that benefit the public. We've also set very high standards for privacy protection.  British Columbians expect full protection of their private information and we are committed to meeting that expectation.

Global Expertise with Local Solutions

Based in Victoria, BC, we are able to combine the extensive experience of MAXIMUS Inc.’s worldwide operations with the benefit of understanding the government, industry, legal, and cultural context in British Columbia and Canada. We possess the dual advantage of having a global presence and a local focus.

Maximizing Efficiencies to Serve Government

Our team of nearly 650 professionals provides the expertise to deliver:

  • Complete program management and customer support services
  • Contact centre services
  • Document management services
  • Account management services
  • Claims management services
  • Information technology services
  • Project management
  • System design, development, integration, and implementation
  • Maintenance and enhancement
  • Production support 
  • Corporate support services

The recent implementation of Optical Character Recognition technology has further improved document processing turnaround time for high volume forms. Our successful end-to-end automation ensures more privacy of a client's personal information by removing the need for agents to enter data into systems manually.

The recent implementation of online applications will further enhance privacy, reduce cost for citizens, and reduce the impact on the environment.

Come Work for MAXIMUS Canada

We offer career growth potential in an exciting environment that requires creative, dedicated professionals for our IT, Operations, and Corporate Services divisions. We welcome international, student, and co-op inquiries.

We are located in Victoria, British Columbia, offering one of the best west coast lifestyles to be found. Our offices are in the heart of downtown, steps from great restaurants, shopping, fitness facilities, and the lovely Inner Harbour. We offer superior benefits, bonus programs, and salaries.

To learn about employment opportunities with MAXIMUS Canada, check out our Career Opportunities sidebar or e-mail us for an Employment Application Form or to send us your resume.