Health Care Canada

MAXIMUS Canada operates one of the largest outsourced health care enrollment and claims processing projects in Canada. On behalf of British Columbia’s Ministry of Health Services (MOHS), we administer the province’s medical and drug insurance plans under the Health Insurance BC banner.

We provide program enrollment and registration services, account management, claims processing and payment, and information for over 4.5 million residents and over 13,000 health care providers. Our commitment in the delivery of health care services means that annually we:

• Handle over one million phone calls
• Process 750,000 documents
• Image over 65,000 documents

We’ve partnered with MOHS to deliver the highest levels of performance to British Columbia's residents. With innovative business process and systems expertise, we've achieved efficiencies that benefit the public. We've also set very high standards for privacy protection.  British Columbians expect full protection of their private information and we are committed to meeting that expectation.

Global Expertise with Local Solutions

Based in Victoria, BC, we are able to combine the extensive experience of MAXIMUS Inc.’s worldwide operations with the benefit of understanding the government, industry, legal, and cultural context in British Columbia and Canada, as well as its application in the work we do. We possess the dual advantage of having a global presence and a local focus.

Maximizing Efficiencies to Serve Government

Our team of nearly 300 professionals provides the delivery of systems, technology, and processes required to help government programs effectively impact the lives of Canadian citizens we help government serve. Our services include:

• Complete program management and customer support services
• Contact centre services
• Document management services
• Account management services
• Claims management services
• Information technology services
• Project management
• System design, development, integration, and implementation
• Maintenance and enhancement
• Production support 
• Corporate support services

The recent implementation of Optical Character Recognition technology will further improve document processing turnaround time for high volume forms. Our successful end-to-end automation ensures more privacy of your personal information by removing the need for agents to enter data into systems manually. The result is a faster and more efficient processing service.

Looking ahead, the implementation of online applications will further enhance privacy, reduce cost for citizens, and reduce the impact on the environment.

Career Opportunities

We offer career growth potential in an exciting environment that requires creative, dedicated professionals for our IT, Operations, and Corporate Services divisions. We welcome international, student, and co-op inquiries.

We are located in Victoria, British Columbia, offering one of the best west coast lifestyles to be found. Our offices are in the heart of downtown, steps from great restaurants, shopping, fitness facilities, and the lovely Inner Harbour. We offer superior benefits, bonus programs, and salaries.

To learn about employment opportunities with MAXIMUS Canada, check out our Career Opportunities sidebar or e-mail us your resume.