Training & Workshops

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Improving the readability of print materials and the usability of websites

Training & Workshops

We can teach your writers, designers and website developers how to improve the readability of your print materials and the usability of your websites.

Success Story: Connecticut Department of Social Services

Connecticut’s Department of Social Services wanted to make legally mandated requirements easier to read and use. The Center conducted an all-day “train the trainers” workshop for the Department on how to write in plain language for all levels of readers. The Center also wrote and presented a style guide of best practices for new and veteran writers.

Success Story: Legacy Health System, Portland, Oregon

Legacy Health is the largest nonprofit, locally owned health system in the Portland-Vancouver area. The Center conducted an all-day “train the trainers” workshop for Legacy staff, focusing on easy-to-learn writing and design strategies to improve the readability of web and print materials. The workshop included participant practice and a 90-minute curriculum for the trainers to use. Since the workshop, Legacy staff members have trained more than 100 employees using the curriculum provided by the Center. The Center followed up by presenting two sessions on plain language at Legacy’s 2014 Health Literacy Conference.