Bruce L. Caswell
President and General Manager of the Health Services Segment
Bruce Caswell, President and General Manager of MAXIMUS Health Services, brings more than 20 years of public sector health and human services experience to MAXIMUS. Mr. Caswell leads the Company’s global health operations, which provide administrative, program management, and operational support for programs such as Medicaid, Medicare, the Children's Health Insurance Program (CHIP), as well as public health programs across Canada. The Health Services Segment is the Company’s largest book of business, generating annual revenues in excess of $500 million.
Mr. Caswell has extensive experience in management consulting, systems integration, and operations related to the delivery of complex solutions to federal, state and provincial government clients. An industry veteran, he was recently named a Healthcare IT Game Changer by Washington’s ExecutiveBiz for his expertise and leadership in the health care reform effort. As a presenter and panelist, Mr. Caswell has spoken extensively about the operational challenges facing states as they expand Medicaid managed care and implement health insurance exchanges, covering such topics as Leveraging Existing Systems Infrastructures and Business Processes, Reducing Churn and Ensuring a Seamless Beneficiary Experience.
Prior to joining MAXIMUS in 2004, Mr. Caswell worked in several capacities for IBM including Vice President of State and Local Government and Education, as well as Director of Federal Business Development within IBM’s Business Consulting Services. He started his career at Price Waterhouse’s Office of Government Services, in the Policy Research and Analysis practice. He holds a B.A. in economics from Haverford College and a Master of Public Policy degree from the John F. Kennedy School of Government at Harvard University.