As the nation’s largest public health insurance program evolves, we’re here to help.
States often take different approaches to meeting new Medicaid requirements. With the implementation of new federal requirements on the horizon, now is the time to consider your options.
We combine proven operational expertise with technology-driven solutions to help states quickly scale, ensure compliance, and move policy into practice.
Supporting your state’s goals
With decades of experience supporting public programs and guiding administrators through major policy reforms, we’re prepared to help states implement Community Engagement requirements, including Medicaid work requirements. Our proven expertise ensures you can respond quickly, ensure compliance, and implement an effective solution with confidence.
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Beneficiaries will need to be made aware of the new federal Community Engagement requirements and understand how to meet them.
Our proactive, award-winning outreach and education campaigns — backed by responsive customer service — deliver clear, accurate information across multiple engagement channels for a more convenient member experience.
Our clear, three-step social media campaign helped Virginians understand how to renew their Medicaid coverage. See how our digital solutions and strategic outreach provided a consistent and informative experience.
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We put your consumers first with modern, AI-enabled contact center solutions that boost efficiency, improve accuracy, and enhance support.
Our AI-enabled conversation intelligence analyzes interactions and identifies topic trends. See how we use the results to improve the quality assurance process in a large customer contact center serving public health insurance programs in Michigan.
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We can help beneficiaries efficiently and accurately verify compliance with a user-friendly, efficient process that helps ensure Community Engagement requirements are met.
Our mobile upload app allows consumers to take pictures of required documents and submit them securely. See how our digital solutions streamline processes and enhance customer experience.
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Using advanced technology and proven processes, we streamline appeals processing for faster, more accurate outcomes.
Discover our tech-driven Medicaid solutions
From policy shifts to new mandates, we have the solutions and expertise to help your state move forward with confidence. With decades of trust, we’re ready to help you respond efficiently and effectively.
Simplified eligibility and enrollment
