Long-Term Care

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Operating high-quality and efficient long-term care programs for vulnerable populations

Long-Term Care Services

Helping consumers access home- and community-based care

With a rapidly growing senior population, states must meet the increasing demand for home- and community-based services (HCBS) and manage the shift away from institutional care. Improved funding for long-term care (LTC) and favorable provisions under health care reform allow states to enhance the efficiency and increase the quality of their existing LTC programs.

A Comprehensive Approach to Meet Increased Demand

Consumers have a strong desire to receive care in a home- or community-based setting. To meet the needs of these consumers, states require a wide range of LTC support services to assist consumers, family members and caregivers. As the demand for these services grows, now is the time for states to reassess the models they use to determine eligibility, deliver services and facilitate communication among all stakeholders.

MAXIMUS can help states ensure their programs are efficient and responsive, emphasizing accountability while reducing conflicts of interest and fraud. Our years of helping make state health programs more effective allows us to offer solutions that promote community living through a combination of health services, LTC services, employment services and community support organizations.

Respectful Customer Service

We strive to meet the needs of your state’s LTC population in a manner that respects the wishes of individuals and their families to obtain care in the least restrictive and safest environment. Our services include:

  • Educating consumers with easy-to-read materials
  • Streamlining eligibility and enrollment processes into long-term care settings
  • Providing objective customer service to assist consumers in decision making

LTC Workforce Development

Leveraging our expertise in workforce development , MAXIMUS designs programs to address LTC worker shortages. We have the infrastructure and experience to recruit, credential, enroll and monitor providers for state programs. Our experienced trainers can provide on-site or Web-based training for both providers and beneficiaries managing their own workers.