Workforce Services

From case management to employer services, MAXIMUS offers a complete portfolio of offerings that have assisted more than 375,000 disadvantaged people find and keep jobs that set them on the path to economic independence. These include key services, such as child care, transportation, counseling, and access to federal programs, including Supplemental Security Income (SSI) Enrollment, Earned Income Tax Credit Services, and numerous community programs operated by our partners.

MAXIMUS Workforce Services began in 1988 when Los Angeles County awarded the first welfare privatization contract in the country. Today, MAXIMUS has operated welfare-to-work programs in more than 40 states.

MAXIMUS adopts a performance-based contracting model that provides tangible solutions and achievement goals for any agency. Our outcome-focused approach recognizes the importance of paying for desired outcomes, not processes.

Why MAXIMUS?
MAXIMUS brings nearly 20 years of experience in the operation and management of employment programs for individuals on public assistance. Our team of experts is prepared to work with agencies to review current operations, design and implement performance management plans that help improve performance, and bring agencies into compliance with the Deficit Reduction Act.

'MAXIMUS Consistently Performs Best'
MAXIMUS strives to deliver quality products and outcomes to its government clients. We design innovative strategies to meet the changing needs of our job seekers which enable us to retain our leadership in the workforce services marketplace. A study conducted by The Rand Corporation, based on the competitive outsourcing model employed by the County of San Diego, found that "MAXIMUS consistently performs best" among for-profit, non-profit, and county-run programs.

Workforce Services

Case management
Eligibility determination
Skills and career assessment
Job development and employer outreach
Employment readiness training - in multiple languages
Job search activities
Job placement
Job retention and career development
Community Service and Work Experience (WEX)
Food Stamp Employment and Training (FSE&T)
Learning disability assessments
Refugee employment services
Supportive service payment processing
Relocation assistance
SSI advocacy
Transition services (child care and transportation coordination)
Education and training
Youth employment
One Stop Center management
Fatherhood Initiative programs

Our experience has given MAXIMUS a wealth of best practices and program innovations. Supplementing our services is WorkQWEST™, our suite of employment readiness tools, using web-based technology to assess, prepare, and support participants in attaining self-sufficiency, and LifeWorks!, our employment readiness and life-skill training curriculum. Because communities play a critical role in the success of families, we collaborate with community-based organizations, schools, and faith-based communities and have participated in several award-winning interdisciplinary programs.

The hallmark of all MAXIMUS work is quality. Quality control mechanisms measure all elements of our performance including, production, accuracy, and customer satisfaction. Our high standards for performance are vigorously maintained through careful monitoring, regular feedback, and ongoing staff training.

Workforce Clients

Work First New Jersey
Albany, New York, Department of Social Services
Westchester County, New York
New York State InVEST, providing employment services to low-income individuals supporting minor children
San Diego County, California Refugee, an employment program for recipients of Refugee cash assistance
Albany, N.Y., Capital Region Workforce Investment Area, providing welfare to work services
Delaware Able-Bodied Adults Without Dependents (ABAWD)
Delaware Employment Connection
Wisconsin W-2, providing TANF eligibility determination and employment services
Arizona Works, providing eligibility determination and employment services in the Phoenix area
Waianae, Hawaii First to Work
Aiea, Hawaii First to Work
Los Angeles, California CalWORKs - employment services for TANF recipients
District of Columbia Employment Services
Montgomery County, Md., Employment Services
Orange County, Calif., CalWORKS, providing employment services for TANF recipients
San Diego, Calif., CalWORKS
California Jobs Plus-- Los Angeles County South Region, Northeast Region and Central Region, providing prison-to-work services
Chicago, Ill., Manufacturing Campus, providing web-enabled software for a job placement project in the manufacturing industry
Prince George's County, Md., Employment
Tennessee Families First

For more information about MAXIMUS Workforce Services Division, please contact David Heaney, Senior Vice President of Operations, at 619.409.4822 or davidheaney@maximus.com.