Services

	Functional Services
	Click on any of the following links to view a complete listing (with brief descriptions) of all our functional services and associated products. Center for Health Literacy Children's Services ERP Solutions Education Employment and Workforce Enterprise Solutions Financial and Accounting Health Services Management Studies Tax Credit Services Translation Services
Service	Service Description	Product
Children's Services	Child Support Services Presents the full range of Child Support services, including locate, paternity and order establishment, enforcement and modification, employer services, consulting, and customer service.
	Child Support Services in Canada (Themis) Operates as the leading Child Support Enforcement services and technology provider in Canada.
	Locate, Paternity Determination, and Order Establishment Offers services to locate non-custodial parents and establish obligations for support.
	Specialized Services for Increasing Collections Enforces orders and increases collections with specialized services that include: early intervention, review and adjustment, support order enforcement and other enforcement remedies.
	Employer Database Clean-Up and Maintenance Reduces program costs through clean-up and validation of employer data.
	Medical Support Services Enforces medical support orders to ensure that children have the health insurance coverage that was ordered.
	Child Support Systems Consulting and Outsource Staffing Provides child support subject matter experts through business analysts, trainers and testers.
	Child Support Program Consulting Offers child support program evaluation, either in total or specific components, to improve performance.
	Child Care Provides child care payment services, eligibility determination, call center operations, and system maintenance.	MAXChild Care Enterprise Solution Framework
	Child Welfare Systems Provides child welfare systems services and maintenance for SACWIS systems.	FACTS
	Child Care Systems Develops fully functional child care systems using our new J2EE human services application framework.	MAXChild Care Enterprise Solution Framework
	Child Support System Quality Assurance and IV&V Provides Quality Assurance and Independent Validation and Verification services for child support system development and implementation efforts.
	SACWIS Planning and QA Provides system planning, assessment, and quality assurance services for states and their SACWIS systems.

Service	Service Description	Product
ERP Solutions	ERP Solutions Implements, upgrades, and maintains Enterprise Resources Planning (ERP) systems for state and local governments.
	PeopleSoft Enterprise Integration Services Provides implementation, upgrade, training, and maintenance services delivered by our knowledgeable and dedicated PeopleSoft Enterprise project management, technical, business process, and training staff.
	ERP Technology Services Center Provides PeopleSoft Enterprise specific technology services including infrastructure support and managed services for remote or hosted implementations, upgrades, maintenance and on-going support of PeopleSoft Enterprise applications.

Service	Service Description	Product
Education	Educational Consulting Improves management of any educational program and increases efficiency and effectiveness of support programs.
	Higher Education Practice Provides consulting services, technical support, and software tools to higher educational institutions, hospitals, and not-for-profit organizations.
	TIENET® A Web-based instructional management solution focusing on special education.	TIENET®

Service	Service Description	Product
Employment and Workforce	Deficit Reduction Act (DRA) Solutions Provides valuable resources to TANF agencies and the families they serve to handle new DRA requirements.
	Eligibility Determination Operates programs determining if disadvantaged individuals are eligible for services.
	Tax Credit Services Assists employers in assessing tax credit benefits.
	Ticket to Work National program designed to provide individuals with disabilities currently receiving Social Security disability benefits, greater choice for obtaining employment, vocational rehabilitation, or other support services from public and private providers.
	Workforce Services Helps disadvantaged individuals transition from government assistance programs to employment and independence.
	Youth & Disabled Persons Assists youths and mentally and/or physically disabled participants in obtaining the most appropriate access to government assistant services.

Service	Product	Product
Enterprise Solutions	Electronic Benefits Transfer (EBT) Assists in planning, designing, developing, and implementing Electronic Benefit Transfer (EBT) systems.	EBT
	Electronic Service Delivery (ESD) Offers electronic Service Delivery (ESD) programs which are the next generation of EBT services.	ESD
	Electronic Commerce (EC) Assists government to employ Electronic Commerce (EC) technologies.
	Electronic Payment Systems (EPS) Assists in Electronic Payment Systems (EPS) and financial clearinghouse design.
	Provides a full suite of security applications that manage access to facilities, workstations, networks, and web sites.
	WIC Consulting Provides WIC Consulting Services targeted toward WIC MIS, Workflow and Business Process Analysis, EBT, and Advanced Technologies initiatives.	WIC Consulting

Services	Service Description	Product
Financial and Accounting	Center for Quality Assurance and Policy Studies (CQAPS) Measures and reports the real impact of government programs.
	Child Welfare Program Management Provides child welfare agencies with infrastructure improvement, program development, and program improvement services.
	Disaster Management Solutions A variety of solutions for emergency management and disaster recovery.
	Federal Program Compliance Helps states ensure that programs subject to federal standards and rules for claiming reimbursement are in compliance.
	Financial Software Solutions Assists agencies in meeting their local, state, and federal reporting requirements through our unique and comprehensive systems.	Ledger Suite (QuIC, PET, RMS) MAXCARS Suite (Cost Allocation and Rate Analysis)
	Municipal Utility and Financial Plans Addresses cost and financial issues, management and operational concerns, and political and policy implications by using cost allocation methods recognized by the FERC, the SEC and the OMB.
	Payment Error Rate Measurement (PERM) Services Assists states both prepare for PERM reviews and conduct the PERM eligibility reviews on behalf of the state.
	Program Integrity Services Helps government safeguard, protect, and conserve public funds from the impact of fraud, waste and abuse on health and human services programs.
	User Fee Services Helps government to update user fees to reflect the actual cost of their services.

Services	Service Description	Product
Health Services	Administrative Health Systems Offers systems development, integration, and implementation services to public sector health service agencies in the U.S. and abroad.	MAXe²Systems
	Center for Health Literacy Specializes in researching and developing simple, easy-to-read and understand materials.	Center for Health Literacy
	EPSDT Outreach Educates Medicaid recipients and providers about important preventive care benefits and facilitates appointments for needed checkups.
	Health Care Reform Operations Helps uninsured individuals find and choose the health coverage solutions that meet their needs.
	Integrated Eligibility Services Provides consulting services to government agencies planning to implement, upgrade, or replace their existing automated capabilities.
	Medicaid Enrollment & Outreach Explains often hard-to-understand managed care concepts and helps members select a plan best for them.	MAXSTAR
	Physician Profiles Helps state governments design and develop systems for physician profiles.
	SCHIP Performs and manages administrative functions associated with processing applications and determining eligibility.
	Translation Services Designs low barrier materials for low literate and ethnically diverse populations.
Services	Service Description	Product
Management Studies	Disaster Management Solutions A variety of solutions for emergency management and disaster recovery.
	Management Consulting & Studies Provides a variety of management consulting services to state and local governments, universities, and the federal government and helps government entities improve program operations and performance.
	Public Employee Retirement Plans, procures, implements, and monitors public retirement systems.
	Performance & Cost Management Services Provides assistance to evaluate management, staffing and operations issues.