
MAXIMUS has played a significant role since 1997 in the analysis, design,
development, testing of, and training on Nebraska's Children Have a Right
To Support (CHARTS) automated system.
MAXIMUS has supported the Department of Health and
Human Services, Child Support Enforcement Division, through a variety of
roles from business/policy analysts, to technical and training staff. Our
staff defined, designed, and documented requirements while providing policy/business
expertise as team leads, analysts, testers, conversion staff, trainers,
and system interface analysts in the following functional areas:
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System certification analysis and
reviews
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Financial distribution, exception
processing, SDU collection, receipting, disbursements, adjustments, payment
recovery and recalculation of balances
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Federal distribution test deck
development, testing, and certification
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Undistributed collection processing
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Policy and procedure training
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Reporting
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CHARTS functional segments: case
initiation, paternity, case management, establishment, and enforcement
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Change management (change order
processing/tracking/resolution)
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Court conversion
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CSENet interface analysis, documenting,
development, and testing, including hardware installation and testing
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Interfaces (including IV-A assignment
processing)
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Batch processing
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Issue/error resolution (for example,
financial error research to enable money to post and distribute)
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Interstate case processing
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System and new release (system
release/modification) training
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Child Support Enforcement policy/procedure
training
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CHARTS new worker training
In addition, MAXIMUS staff has been involved
in the system documentation database design, development and management,
and Lotus Notes database management.