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We have been involved in providing planning, project management, independent verification and validation (IV&V) and quality assurance (QA) services throughout the design, development, and integration of automated CSE systems for over 20 years.


MAXIMUS specializes in the integration of programmatic functions with child support enforcement (CSE) systems. We help Child Support Enforcement agencies solve complex technical, management, and organizational problems.

MAXIMUS is focused on providing quality services to government agencies. MAXIMUS has over 20 years of leadership designing the future of child support enforcement (CSE). We operate full-service child support offices, performing the full range of child support processes including:

We operated a statewide customer service unit, updating case arrearage and demographic data for CSE systems, helping with modification of orders, and providing training to CSE workers. We operate the largest privatization programs in the nation.

In addition to our child support enforcement systems experience, MAXIMUS has worked with numerous state CSE programs. We have been involved in child support consulting and operations since the late 1970s. This experience spans such areas as program design, redesign, development, and evaluation; management and operational assistance; and development and implementation of operations improvement and best practices.

MAXIMUS has helped more states develop statewide CSE system planning and quality assurance monitoring strategies than any other firm. We have provided management consulting services directly to 21 CSE state and local governments, as shown in the list below. We provided CSE project planning and project management, IV&V and QA services, and implementation services for these states. Our standard-based techniques have been developed by refining the best practices and experiences of our consulting into a methodology with a superior success rate.

Our proven methodology is built upon the Institute for Electrical and Electronic Engineering (IEEE) Standards, the International Standards Organization (ISO) 900x, and the Capability Maturity Model (CMM) principles. This methodology enables us to satisfy customer requirements and technical specifications and, to help customers meet their objectives for complex strategic IT initiatives.

MAXIMUS consultants have assisted in the preparation of Advance Planning Documents (APD) and APD Updates (APDU), securing more than $100 million in federal financial participation (FFP) for our clients and their CSE system efforts. Moreover, we have helped these clients manage and successfully implement these systems, and obtain federal certification that their systems meet federal requirements.

Child Support System Quality Assurance and IV&V Services

Child Support System Quality Assurance and IV&V Clients

 

Children's Services

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Child Care
Child Support
Child Welfare Systems
Children's Health Insurance Programs
Careers
Client Story - Hawaii
MAXIMUS was awarded a contract to provide technical assistance to the State of Hawaii in systems planning and quality assurance monitoring the development of a new Child Support Enforcement System.

The project team completed a functional, hardware, and software requirement analysis and prepared an APD to assist Hawaii in obtaining enhanced federal financial participation. >>more