THEMIS, Ltd., is a wholly owned subsidiary of MAXIMUS, operating the British Columbia child support program on behalf of the province. THEMIS has been operating in Canada since January 1988. October 1, 2002, THEMIS was purchased by MAXIMUS, Inc.

THEMIS provides all services to parents seeking or paying child support. THEMIS seeks to understand the strategic and business challenges of its clients in developing client-centric solutions that are rigorous, effective, and delivered on time and on budget. This focus is evident in its Corporate Strategic Direction statement:

“THEMIS is dedicated to maximizing performance and enhancing client and staff satisfaction, through the integration of human and technical resources.”

THEMIS is an innovative, client-focused organization that has successfully provided services in the justice and family maintenance enforcement field in Canada since 1988. THEMIS employs a staff of 200, operates 3 offices (Victoria, Burnaby and Kamloops).

THEMIS, with its corporate headquarters in Victoria, British Columbia, offers:

MAXIMUS Child Support Global Network
MAXIMUS has taken its interstate and UIFSA knowledge base and applied it to cases in which one party lives in a foreign country. Whether or not a country has a reciprocal agreement with the United States or an individual state, we work to collect support if the other country has a comparable child support program. International cases have their own sets of rules, and we use them to facilitate collections.

• Information Technology
  • Application design and development (primarily Oracle)
  • Application management
  • System and network administration
  • Database administration
  • Client/server maintenance
  • Telephone integration including Interactive Voice Management and call management
  • Client information and transaction website design and management
  • Management information, including data warehousing
  • Architecture analysis
• Financial Decision Making and Distribution
  • Design of complex financial management, payment-processing and distribution modules
• Program Development
  • Program design
  • Policy and procedure development
  • Project management
  • Internal and external communications
  • Program evaluation
  • Workflow analysis/work simplification
• Organizational Development
  • Human resource management
  • Labor relations
  • Staff training and development
  • Developmental planning
• Infrastructure Administration
  • Financial management
  • Facilities management
  • Risk management
  • Occupational health and safety
  • Records/Information management
• Maintenance Enforcement
• Collections in family maintenance environment
• Customer service
• Case management
• Enforcement policy and legislation development
• Maintenance financials
• Knowledge of family law and issues/trends
• Knowledge of court process and enforcement litigation
• Knowledge of, and relationship with, enforcement programs in various jurisdictions
• High-volume payment distribution

Child Support Services in Canada Clients