
MAXIMUS has worked hundreds of thousands of
child support cases in myriad states since 1992 and has accumulated much
knowledge of what works and what doesn't to enforce orders. Adopting best
practices from many states and some developed by our own staff, we can maximize
current support and arrearage collections.
MAXIMUS also enforces medical support. We can assist
state and local agencies with the implementation of the National Medical
Support Notice.
We go beyond income withholding and tax refund offset,
offering proactive tools to collect past due support:
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Send out demand letters
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Investigate assets for lien placement
and seizure
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Work with the state regarding credit
reporting
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Use insurance intercept program
(CSLN) where approved by the state
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Automate the use of the Financial
Institution Data Match in states where it is a manual process
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Work with prosecutors on contempt
and criminal nonsupport cases
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Highlight interstate, self-employed
and intermittently-employed cases
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Work with the state to distribute
previously undistributed collections
We can assist states in medical support enforcement
by providing any combination of these services:
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Send out the National Medical Support
Notice (NMSN) on behalf of a state
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Enter the NMSN responses from employers
and plan administrators into our own compatible database or directly into
your system
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Remind employers who do not respond
within federal timeframes or who provided incomplete responses
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Provide related customer services
to parents and employers
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Resolve insurance card and coverage
issues
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Image responses into files that
can be sent to or uploaded to your state's system
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Analyze data to detect compliance
patterns
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Recommend improvements to program
to meet new medical support performance indicator