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Bruce Caswell was appointed President of MAXIMUS in October 2014. Mr. Caswell previously served as the General Manager of the Global Health Services Segment through October 2017, which is the Company’s largest book of business, generating annual revenues in excess of $1 billion worldwide. The Health Services Segment provides administrative services, program management and operational support for programs such as Medicaid, Medicare, the Children's Health Insurance Program (CHIP), as well as public health programs across Canada and the United Kingdom. Mr. Caswell brings more than 20 years of public sector health and human services experience to MAXIMUS.
Mr. Caswell has extensive experience in management consulting, systems integration and operations related to the delivery of complex solutions to federal, state and provincial government clients. As a presenter and panelist, Mr. Caswell has spoken extensively about the operational challenges facing states as they expand Medicaid managed care and implement health insurance exchanges, covering such topics as Leveraging Existing Systems Infrastructures and Business Processes, Reducing Churn and Ensuring a Seamless Beneficiary Experience.
Prior to joining MAXIMUS in 2004, Mr. Caswell worked in several capacities for IBM including Vice President of State and Local Government and Education, as well as Director of Federal Business Development within IBM’s Business Consulting Services. He started his career at Price Waterhouse’s Office of Government Services, in the Policy Research and Analysis practice.
Mr. Caswell holds a B.A. in economics from Haverford College and a Master of Public Policy degree from the John F. Kennedy School of Government at Harvard University.