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September 22, 2017

Friday Five - September 22, 2017

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In this week’s Friday Five, MAXIMUS is reading about the looming September 30 deadline for health care legislation, calls to pronounce opioid epidemic a public health emergency, and efforts in Ohio to curtail Medicaid expansion.

September 14, 2017

Friday Five - September 15, 2017

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In this week’s Friday Five, MAXIMUS is reading about the rising popularity of single-payer healthcare, steps forward on CHIP reauthorization, CMS action to assist Florida in the wake of Hurricane Irma, and Arizona’s pursuit of Medicaid work requirements. 

September 13, 2017

Three Ways Artificial Intelligence is Revolutionizing Contact Centers

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Beginning in the 1960s, when 1-800 numbers first became the de facto means of customer service, supporting citizens has evolved from one-way communication into a multichannel experience that is vital to how citizens get information from the government.

September 12, 2017

Encouraging Individual Ownership in Public Benefit Programs

State and federal governments spend millions of dollars on benefit programs each year in an attempt to provide for the health and welfare of those most in need. One of the biggest challenges is that these programs define poverty, and therefore benefit eligibility, in terms of a household income threshold. According to 2015 U.S. Census Bureau data, more than 43 million Americans live in poverty, which means their annual income is $15,060 or less (for individuals) and under $30,750 (for a family of four).

September 08, 2017

Friday Five - September 8, 2017

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In this week’s Friday Five, MAXIMUS is reading about what’s next for Congressional healthcare efforts, the impact of states seeking changes to Medicaid, and Oregon’s efforts to catch up on their Medicaid eligibility backlog.

September 01, 2017

Friday Five - September 1, 2017

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In this week’s Friday Five, MAXIMUS is reading about why Medicare and Medicaid can be more cost-effective than private insurance, the impact of Medicaid on state budgets, and states making moves to prevent Medicaid fraud and implement work requirements.

August 29, 2017

Designing Work Programs for Medicaid Populations to Achieve Meaningful Outcomes

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The federal government is encouraging waivers to promote innovative approaches to increase employment in Medicaid populations. As states consider work programs in the context of promoting personal responsibility and self-sufficiency, MAXIMUS Senior Vice President of Human Services North America Doug Howard suggests four design attributes that tie to meaningful outcomes.

August 25, 2017

Friday Five - August 25, 2017

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In this week’s Friday Five, MAXIMUS is reading about what lies ahead for Medicaid: The program could still be impacted by federal legislative changes, but now that the popular perception of Medicaid is trending positively and more people are aware of who is covered under the program, many expect any further changes to come at the state level.

August 17, 2017

Friday Five - August 18, 2017

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In this week’s Friday Five, MAXIMUS is reading about how the future of health insurance exchanges and government-sponsored health programs are uncertain, causing many current Medicaid beneficiaries to fear losing their coverage. That said, historically bipartisan support for the popular CHIP program could lead to a ceasefire in the congressional healthcare war. As Congress looks past the healthcare debate, some are looking to consolidate and streamline the delivery of safety net services across 92 federal programs.

August 11, 2017

Friday Five - August 11, 2017

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In this week’s Friday Five, MAXIMUS is reading about how Medicaid ended up with such implementation variation between states, the status of Medicaid expansion waivers, and concern over the looming deadline to reauthorize CHIP funding.

August 04, 2017

Friday Five - August 4, 2017

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In this week’s Friday Five, MAXIMUS is reading about how states are reacting to the widely held assumption that the Affordable Care Act will not be repealed this year. Reactions include asking the Trump administration to guarantee cost-sharing reduction payments and potentially seeking waivers that would impact Medicaid enrollment. 

July 28, 2017

Friday Five - July 28, 2017

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In this week’s Friday Five, MAXIMUS is following the dramatic outcome of the Senate vote-a-rama; and the impact of the proposed Medicaid cuts on state budgets, the economy and people of color.

July 26, 2017

The Importance of Mobile Devices for Effective Program Communication

Mobile devices provide incredible opportunities for citizens and government agencies to communicate in an ever growing digital world. These mobile devices can allow government agencies to solve consumer problems, provide valuable information and communicate directly with the citizens they serve. 

July 21, 2017

Friday Five - July 21, 2017

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In this week’s Friday Five, MAXIMUS is tracking the anticipated impact of repealing the Affordable Care Act without a detailed plan to replace it and historical information about why the United States doesn’t have a single-payer healthcare system. 

July 20, 2017

Untangling the Web of Social Programs

If we’ve learned one thing from the ongoing health care debate, it’s that we need to look at America’s social benefit programs and consider a universal reset. There certainly is no shortage of policy ideas and passionate theoretical debates. As a global administrator of government health and welfare programs, we bring practical, applied experiences from those administering these safety net programs.

Over the past 40 years, we’ve seen two general principles:

July 14, 2017

Friday Five – July 14, 2017

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It’s Friday and this week in our Friday Five series, MAXIMUS is tracking how Medicaid enrollees feel about their coverage, the impacts of cuts proposed in the Better Care Reconciliation Act, and states considering adding work requirements to Medicaid eligibility. 

July 07, 2017

Friday Five - July 7, 2017

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It’s Friday and this week in our Friday Five series, MAXIMUS is tracking the five changes Senate Republicans could make to pass their Better Care Reconciliation Act; how CMS Administrator Seema Verma emerged as a key player in the health care debate; and, why Senate GOP leaders may boost funding for a special state innovation fund.

June 30, 2017

Friday Five - June 30, 2017

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It’s Friday and this week in our Friday Five series, MAXIMUS is sharing what’s behind Senate Republicans’ postponed vote on their new Better Care Reconciliation Act (BCRA); how the BCRA could both help and harm millennials; and, governors’ calls to extend funding for the Children’s Health Insurance Program (CHIP).

1. Senate Republicans Put Off Health Care Vote

June 23, 2017

Friday Five - June 23, 2017

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It’s Friday and this week in our Friday Five series, MAXIMUS is following how the Senate’s newly-released “Better Care Reconciliation Act” compares to other health care legislation; takeaways from the recent National Governors Association’s Governors’ Bipartisan Health Reform Learning Network meeting; and, why AARP’s long-term services and support (LTSS) Scorecard calls for greater improvement in states’ LTSS systems.

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