Friday Five - May 12, 2017
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It’s Friday and this week in our Friday Five series, MAXIMUS is following the five issues Republican Senators will debate on the new health care bill; why the government should prioritize citizen engagement, according to MAXIMUS Federal’s Tom Naughton; and, making the case for patient-centered value assessments.
Most people know that Medicaid provides health insurance for low-income Americans. But did you know that it covers one in five citizens – or that it does so at a lower per-person cost than private insurance? Kaiser Family Foundation highlights ten key Medicaid facts.
The House of Representatives passed the American Health Care Act last week, but the bill’s fate now lies with the Senate, where Republicans have an even slimmer majority. From tax credits to Medicaid, CNN details the five issues that Senate Republicans will debate as they proceed with health care reform.
Since the 1960s, when the customer service industry was dominated by 1-800 numbers, the industry has rapidly evolved and expanded. However, despite the ubiquity of online chat and email services, more than 70 percent of people still prefer to have human interaction when they have an issue or a question. Writing in Washington Technology, our own Tom Naughton, MAXIMUS Federal’s President of Citizen Services, explains why government must keep citizen engagement a top priority.
Louisiana may be the next state to consider implementing Medicaid work requirements. “The growth is unsustainable,” said Republican State Sen. Sharon Hewitt, who thinks work requirements will help drive more people into the workforce, enabling them to afford better coverage and no longer rely on Medicaid. Baton Rouge’s The Advocate provides an in-depth look at where the legislation stands and what may come next.
Regardless of the outcome of the current health care debate, patients are likely to continue to be more and more responsible for their health care decisions. As part of this trend, two things need to happen: incorporating the patient perspective and informing patient decisions. Health Affairs Blog explores what each entails and how the industry can adapt to meet these expectations.