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February 05, 2015

Leveraging Past Successes to Achieve the Outcomes of Immigration Reform

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In his most recent State of the Union address, President Obama reiterated his focus on reshaping how our country handles immigration. One of the first steps taken by the President was in November when he announced an executive action to provide deportation relief for nearly 4.4 million undocumented immigrants.

February 03, 2015

Live Event & Webcast on February 6th: Opportunities for State Innovation in Health Insurance Programs

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The Affordable Care Act (ACA) includes a special provision for states to take new approaches to their health insurance programs: Section 1332. Commonly referred to as the 2017 State Innovation Waiver, Section 1332 gives states greater flexibility on how they can provide health insurance coverage to their citizens and support new initiatives for how they manage their Medicaid programs.

January 23, 2015

Preparing for IRS Form 1095-A, The Health Insurance Marketplace Statement

Here’s a piece that MAXIMUS President Bruce Caswell wrote for the Huffington Post on the new IRS Form 1095-A that many people will receive this month.

December 04, 2014

Components of a Successful Health Insurance Exchange Call Center

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This post was originally written by Eric Rubin for Healthcare Business Today, discussing important components for a successful health insurance exchange call center. To view the entire post, click here.

November 25, 2014

Tom Romeo, MAXIMUS President of Federal Services, Named FedScoop 50 Industry Leader

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Congratulations to Tom Romeo for winning a FedScoop 50 award in the Industry Leadership Category. The awards recognize the achievements of 50 of the Federal Information Technology community’s best and brightest leaders. Winners were determined by public vote and were announced on November 20.

November 13, 2014

Eric Rubin Discusses Preparations in the Exchange Contact Centers for the Second Open Enrollment Period with the Washington Post

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Eric Rubin, President of Health Operations, spoke with Washington Post reporter Amrita Jayakumar about lessons learned from the first enrollment period of the Affordable Care Act, and how we are preparing for the upcoming one.

October 27, 2014

“Trust Equity” Leads to $8 Million Catch by MAXIMUS

MAXIMUS strives to earn the role of trusted advisor for the programs we serve. In the child support community, MAXIMUS has unofficially compiled and reported performance data for all state child support programs since 1999. The MAXIMUS data compilations and projections have given states early indications of how the federal Office of Child Support Enforcement (OCSE) will rank each state’s performance when it publishes its official results.

October 07, 2014

Public-Private Partnership with New York Department of Health Leads to Recognition for Outstanding Customer Service

MAXIMUS and the New York State Department of Health (DOH) have worked together for more than 15 years, providing a range of contact center services for the state’s Medicaid and health insurance programs. These include New York’s Medicaid managed care program, many of the governor’s Medicaid reform initiatives, and the centralized statewide Enrollment Center where eligible individuals can renew their public health insurance.

September 18, 2014

MAXIMUS Chief of Human Capital Mark Andrekovich Named Top Human Resources Executive

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Congratulations to Mark Andrekovich for being named on ExecRank’s Top Human Resources Executives for 2014 list. The award measures experience, business results, significant professional achievements and peer recommendations, among others, and ranks the top 200 executives.

Mark has served as our Chief of Human Capital since September of 2005. He has more than 20 years of comprehensive human resources experience with multi-national companies and also serves as the President of the MAXIMUS Tax Credit and Employer Services Division.

September 05, 2014

Customer Contact Centers are Critical for Second Open Enrollment

This post was originally written by Ilene Baylinson for Healthcare Reform Magazine, discussing the challenges the second open enrollment period will bring. To view the entire post, click here.

August 12, 2014

Tom Romeo Discusses How Outcomes Affect Program Success

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Tom Romeo, President of MAXIMUS Federal Services, highlights the importance of outcomes-based contracting and contract management in Viewpoints, an American City & Country blog. In his article, Mr. Romeo discusses how a focus on outcomes brings program success to government and industry. You can read the full article here.

August 11, 2014

Enhancing the Citizen Journey: A Shift in Focus to Citizen Services

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The government’s imperative to improve the consumer experience, and the opportunity it holds for industry.

Websites, 24/7 customer support, mobile applications and other tools have opened communication between government and citizens like never before. Citizens demand customer service for everything they do – the government is no exception – and they want many options to access it. However, with each new advance in delivering customer service, the complexity of the processes and consumer technology increases for how it’s delivered.

July 02, 2014

Outcomes-based Contracting Article Featured in June Issue of Contract Management

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Tom Romeo, President of MAXIMUS Federal Services, shares his expertise on outcomes-based contracting in the June issue of Contract Management. In his article, Mr. Romeo delves into the advantages of using an outcomes-based approach to government contracting rather than more traditional methods, in order to better meet the mission goals of U.S. public agencies.

June 06, 2014

MAXIMUS Chief Financial Officer David Walker Named Public Company CFO of the Year

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Congratulations to David Walker for being named 2014 Public Company CFO of the Year by the Northern Virginia Technology Council. David was recognized for his outstanding achievement and excellence in promoting the region's technology community at the Greater Washington Technology CFO Awards on June 2, 2014.

May 07, 2014

Young Invincibles: Educating the Next Generation of Health Care Consumers

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One of the most popular features of the Affordable Care Act (ACA) was ensuring coverage of children on their parents’ health insurance up to age 26.  These young adults are often called the “young invincibles” and are a segment of our population that previously was largely uninsured.

April 29, 2014

The Power of Partnerships

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A Bloomberg Government study reports that U.S. contract spending fell 3.1 percent in 2013 – the largest one-year decline since 1997 – with sequestration, government shutdowns, drawdown of military operations in Afghanistan and OMB spending reduction policies all playing a role.

April 01, 2014

Takeaways from the HIMSS Conference: Health Care Delivery is Moving to a Patient-Centric Model

Health care delivery is increasingly shifting to a focus on meeting the demands of patients and less about them navigating the provider model.

March 12, 2014

In Child Support, Early Intervention Trumps Enforcement

The percentage of U.S. children living in a household with two married parents has dropped from 77 percent to 64 percent since 1980. While this doesn’t change the fact that children continue to receive the majority of necessary economic and emotional support from their parents, it does make it more of a challenge. Today, more and more parents rely on government provided financial assistance or court-ordered child support payments for their child, which means child support agencies are playing an increasingly important role in the well-being of our nation’s kids.

February 20, 2014

Few States Show Interest in Establishing Own Exchange, But Medicaid Expansion Is Gaining Momentum

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Most states that are on the federally facilitated marketplace (FFM) are not showing great movement towards establishing their own exchanges under the Affordable Care Act (ACA), but the growing Medicaid rolls are changing many state's perspective on whether to expand their programs.

February 06, 2014

Exchange Contact Centers Are Helping Thousands Navigate Health Reform

Behind the self-service exchange websites, contact centers are helping consumers with the tough questions they have about health insurance coverage.

Henry Ford once said that, “Coming together is a beginning, staying together is progress, and working together is success.” The same could be said for health reform, which represents one of the most complex and sweeping changes to our nation’s health care system since the introduction of Medicare and Medicaid. 

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