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March 07, 2017

In Conversations About Health Care in America, Health Literacy Must Remain in the Discussion

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As the new administration determines its approach for providing health insurance coverage for Americans, two things are clear: a disproportionate number continue to be lost in the health care system and the need for clear communication about health insurance persists. Research shows that many consumers lack a basic understanding of how the system works, what their options are, and how to get and use their benefits.

November 02, 2016

Open Enrollment: Find the health insurance that’s right for you

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If you want to buy individual or family health insurance, your chance to sign up for coverage takes place during a certain time of year called open enrollment. Some people can get coverage outside of open enrollment if they have a qualifying life event, such as getting married or having a baby.

October 31, 2016

A Quick Guide to Health Insurance

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Through our work at the MAXIMUS Center for Health Literacy, we know that health insurance continues to be a challenge for many consumers. To help bridge the knowledge gap so consumers can make informed health decisions, we must increase health insurance literacy.

October 17, 2016

Health Insurance Literacy: Communicating Access to Coverage

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As we mark the sixth year anniversary of the Affordable Care Act (ACA), we can celebrate the enrollment of tens of millions of people who have historically been uninsured into health insurance programs. However, we also know that problems — particularly around health insurance literacy — still persist. Health insurance literacy is the degree to which individuals have the knowledge, ability and confidence to find and evaluate information about health plans, select the best plan for their financial and health circumstances, and use the plan once enrolled.

October 15, 2015

October is National Health Literacy Month: How it’s Key to Improving Health Outcomes

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October has been designated as Health Literacy Month, which brings a renewed focus on ensuring that Americans understand how to manage their health care, and with the Affordable Care Act (ACA), how to manage their health insurance coverage. Health literacy is defined as the degree to which an individual has the ability to obtain, communicate, process and understand basic health information and services to make appropriate health decisions.

July 15, 2015

MAXIMUS Health Literacy Leaders Presented at APHSA Webinar: Transforming Communications with Integrated Health Literacy Strategies

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On June 23, MAXIMUS and the American Public Human Services Association (APHSA) hosted the Transforming Communications with Integrated Health Literacy Strategies webinar. Anita Light, Director of the National Collaborative at APHSA, Doug Howard, Senior Vice President of Business Development at MAXIMUS, and Nicole Donnelly, Director at the MAXIMUS Center for Health Literacy, co-presented on the importance of health literacy strategy for effective communications.

April 16, 2015

Plain Talk in Complex Times: Raising Awareness about Health Disparities in Minority Populations

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The MAXIMUS Center for Health Literacy hosted its fifth communication conference, Plain Talk in Complex Times, last month in Arlington, Virginia. The conference brought together nearly 200 professionals to share and learn best practices for communicating complex information to consumers.

Through panels, workshops, breakouts and plenary sessions, presenters offered insights that aligned with one of the five conference tracks:

February 26, 2015

Plain Talk in Complex Times: A Sneak Preview of our Fifth Health Literacy Conference

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The MAXIMUS Center for Health Literacy will hold its fifth communication conference, Plain Talk in Complex Times, on March 12–13, 2015 at the Renaissance Arlington Capital View Hotel in Arlington, VA. Plain Talk brings together a unique audience of communication experts to share best practices and new ideas for engaging consumers.