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September 29, 2017

Friday Five - September 29, 2017

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In this week’s Friday Five, MAXIMUS is reading how Medicaid sustains many facets of the health system, the latest health care efforts in the Senate, and a new study that connects SNAP benefits to lower healthcare spending. 

September 22, 2017

Friday Five - September 22, 2017

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In this week’s Friday Five, MAXIMUS is reading about the looming September 30 deadline for health care legislation, calls to pronounce opioid epidemic a public health emergency, and efforts in Ohio to curtail Medicaid expansion.

September 14, 2017

Friday Five - September 15, 2017

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In this week’s Friday Five, MAXIMUS is reading about the rising popularity of single-payer healthcare, steps forward on CHIP reauthorization, CMS action to assist Florida in the wake of Hurricane Irma, and Arizona’s pursuit of Medicaid work requirements. 

September 13, 2017

Three Ways Artificial Intelligence is Revolutionizing Contact Centers

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Beginning in the 1960s, when 1-800 numbers first became the de facto means of customer service, supporting citizens has evolved from one-way communication into a multichannel experience that is vital to how citizens get information from the government.

September 12, 2017

Encouraging Individual Ownership in Public Benefit Programs

State and federal governments spend millions of dollars on benefit programs each year in an attempt to provide for the health and welfare of those most in need. One of the biggest challenges is that these programs define poverty, and therefore benefit eligibility, in terms of a household income threshold. According to 2015 U.S. Census Bureau data, more than 43 million Americans live in poverty, which means their annual income is $15,060 or less (for individuals) and under $30,750 (for a family of four).

September 08, 2017

Friday Five - September 8, 2017

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In this week’s Friday Five, MAXIMUS is reading about what’s next for Congressional healthcare efforts, the impact of states seeking changes to Medicaid, and Oregon’s efforts to catch up on their Medicaid eligibility backlog.

September 01, 2017

Friday Five - September 1, 2017

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In this week’s Friday Five, MAXIMUS is reading about why Medicare and Medicaid can be more cost-effective than private insurance, the impact of Medicaid on state budgets, and states making moves to prevent Medicaid fraud and implement work requirements.

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