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October 31, 2016

A Quick Guide to Health Insurance

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Through our work at the MAXIMUS Center for Health Literacy, we know that health insurance continues to be a challenge for many consumers. To help bridge the knowledge gap so consumers can make informed health decisions, we must increase health insurance literacy.

October 26, 2016

The Future of Delivering Government Services

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Jim Williams, former Acting Administrator for GSA, shares his thoughts on how the government can transform the way it delivers services in our continuing series on Citizen Engagement Services.

October 24, 2016

“No more business as usual” for European employment services

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Across Europe, consensus is emerging among key stakeholders that the delivery of support for job seekers needs to be reformed to address persistent long-term unemployment. These stakeholders include European Commission officials, elected representatives in the European Parliament, third sector organizations, non-government organizations and trade associations.

October 20, 2016

The Challenge of Disconnected Youth and What We Can Do to Make a Difference

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More than 5.8 million youth across the United States are disconnected from education or employment, disengaged from society without direction. Lisa Simmons, a Vice President with MAXIMUS Workforce Services, explains what this means for our country and what we can do to make a difference.    

October 19, 2016

Tom Romeo Article in GovExec: “The Pressure to Improve Service Is Only Going to Increase”

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Tom Romeo, President of MAXIMUS Federal, wrote an article for Government Executive about the importance of improving citizen engagement – no matter who wins the election. He also spoke to two former agency leaders, Martha Dorris and Jim Williams, who shared their insights on the future of serving citizens.

October 17, 2016

Health Insurance Literacy: Communicating Access to Coverage

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As we mark the sixth year anniversary of the Affordable Care Act (ACA), we can celebrate the enrollment of tens of millions of people who have historically been uninsured into health insurance programs. However, we also know that problems — particularly around health insurance literacy — still persist. Health insurance literacy is the degree to which individuals have the knowledge, ability and confidence to find and evaluate information about health plans, select the best plan for their financial and health circumstances, and use the plan once enrolled.

October 13, 2016

How Citizen Engagement Centers Can Reduce Costs While Improving Outcomes

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As our series on Citizen EngagementTM Services continues, Andy Beamon speaks to how a Citizen Engagement Center can both improve the Citizen JourneyTM and reduce operating costs.

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